The Reily Foundation

Practical support, education and advocacy for parents navigating the Child Protection System 


In South Australia, navigating the complexities of the child protection system can be a challenging and overwhelming experience for parents. Understanding the intricacies of the legal processes, accessing support services, and advocating for the well-being of their children requires knowledge, guidance, and unwavering determination.

The Reily Foundation helps to answer some of those frequently asked questions.

How to defend a Child Protection Order.

Responding to a Child Protection Order in South Australia can be complex and highly emotional. Below are general steps you may want to consider. However, always consult with a legal professional in South Australia to make sure you have the most accurate and up-to-date information for your specific situation.

  1. Understand the Order: The Child Protection Order may vary in its requirements. For example, it may call for supervision of the child, require the child to live in a certain place or call for the child’s removal from their home. Understanding what the Order calls for is crucial for the process.
  2. Seek Legal Advice: Child protection is a complex legal area, and it’s always recommended to seek legal advice. Reach out to a lawyer who specializes in family law and child protection. Legal Aid South Australia might be a good resource if you cannot afford a lawyer.
  3. Gather Evidence: One of the best ways to defend against a Child Protection Order is to gather and present evidence. This may include documentation showing your ability to care for the child, such as evidence of a stable home environment, employment, and access to healthcare.
  4. Attend Hearings: You are likely to have the right to attend all hearings and court proceedings related to the order. Attending these hearings is crucial, as it allows you to voice your side of the story.
  5. Work with the Department for Child Protection: Demonstrating cooperation and willingness to address concerns can be crucial. This may include accepting assistance, such as counselling or parenting classes if these are suggested or required.
  6. Comply with the Order: While the case is ongoing, it’s crucial to comply with the terms of the Child Protection Order. Failure to do so can negatively impact your case.
  7. Appeal, if Necessary: If a Child Protection Order is made and you believe it’s incorrect, you have the right to appeal the decision. Your lawyer can advise you on the appeal process.

Every case is unique, so your response should be tailored to your circumstances. Your lawyer will be able to guide you through the process, helping to ensure your rights and those of your child are protected.


How to work collaboratively with the Department for Child Protection South Australia

Working collaboratively with the Department for Child Protection South Australia (DCP) requires clear communication, mutual respect, and a commitment to the well-being of children and families. Here are some steps to effectively work with the DCP:


  1. Understand the role and responsibilities of the DCP: Familiarize yourself with the DCP’s mandate, mission, and policies. This will help you understand their perspective and approach to child protection.
  2. Establish a point of contact: Identify a specific individual within the DCP who will serve as your primary point of contact. This person can provide guidance, answer questions, and facilitate collaboration.
  3. Build relationships: Take the time to establish relationships with DCP staff members. Attend meetings, training sessions, and events organized by the DCP to get to know their team and build rapport. Building trust is crucial for effective collaboration.
  4. Maintain open lines of communication: Communicate openly and honestly with the DCP. Keep them informed about any relevant information, changes, or concerns related to the work you are doing. Be responsive to their requests for information or updates.
  5. Respect confidentiality and privacy: Child protection cases involve sensitive and confidential information.
  6. Attend meetings and reviews: Participate in meetings, case conferences, and reviews organized by the DCP. Contribute your insights and expertise, and actively engage in discussions about your children’s needs and progress.
  7. Seek feedback and reflect on the collaboration: Regularly seek feedback from the DCP on your collaborative efforts. Reflect on the successes and challenges of working together and identify areas for improvement. Continuously learn and adapt your approach based on feedback received.
What does reunification mean?

The process of reunification involves several steps, which may vary depending on the specific circumstances and the involvement of child protection authorities. Here are some general stages involved in the reunification process:


  1. Removal: If a child is removed from their home due to safety concerns, child protection authorities, such as the Department for Child Protection (DCP) in South Australia, take temporary custody of the child. The child is then placed in foster care or alternative accommodation.
  2. Case planning: Once the child is removed, a case plan is developed by child protection workers. This plan outlines the steps and conditions that need to be met for reunification to occur. The plan may include services and supports for the birth parents, such as counselling, parenting programs, substance abuse treatment, or housing assistance.
  3. Family support: During the separation, the child protection authorities work with the birth parents to address the issues that led to the removal of the child. This may involve providing resources, referrals, and support services to help the parents address their challenges and develop the necessary skills to provide a safe and nurturing environment for their child.
  4. Supervised visitation: Depending on the circumstances, supervised visitation may be arranged between the child and their birth parents to maintain their relationship while ensuring the child’s safety. These visits are typically supervised by child protection workers or a designated third party.
  5. Progress assessment: The child protection authorities regularly assess the progress made by the birth parents in addressing the issues identified in the case plan. This evaluation involves monitoring the parents’ compliance with the requirements, their ability to provide a safe environment, and their progress in addressing the concerns that led to the removal.
  6. Reunification decision: The decision to reunify the child with their birth family is made based on the assessment of the parents’ progress and the child’s safety and well-being. If it is determined that the parents have addressed the concerns and can provide a safe environment, efforts are made to transition the child back into their care.
  7. Transition and support: Before the child is returned to their birth family, a transition period may be established to gradually reintroduce the child to their home environment. During this time, child protection workers may provide ongoing support, monitoring, and additional services to ensure the child’s well-being and the family’s stability.


It’s important to note that the reunification process prioritizes the best interests and safety of the child. If it is determined that reunification is not possible or in the child’s best interest, alternative permanency options like long-term foster care, kinship care, or adoption may be explored.

How to demonstrate that you are 'Child Focused'.

“Child focused” refers to a perspective or approach that prioritizes the best interests, well-being, and voice of the child in all decisions and actions. This perspective is particularly important in the fields of parenting and child protection.

  1. Best Interests of the Child: In a child-focused approach, the child’s best interests are always put first. This means prioritizing their safety, health, educational needs, and emotional well-being over other considerations.
  2. Child’s Voice and Participation: Child-focused approaches also emphasize the importance of listening to the child’s views and involving them in decision-making processes, in a manner appropriate to their age and maturity. Children should have the opportunity to express their feelings, fears, and hopes, and these should be taken into account.
  3. Developmentally Appropriate: Child-focused parenting or child protection measures are adapted to the child’s age, maturity, and developmental stage. This includes considering the child’s individual needs and capabilities when making decisions about things like education, discipline, or therapeutic interventions.
  4. Holistic View of the Child: A child-focused approach also means considering all aspects of a child’s life. This includes their relationships with parents, siblings, and peers, their experiences at school and in the community, and their physical, emotional, and psychological health.
  5. Building Resilience and Capacities: Child-focused strategies aim to support the child in building their own strengths and capacities, rather than merely solving problems for them. This can include promoting self-esteem, self-expression, problem-solving skills, and resilience in the face of challenges.

In terms of child protection issues, being child-focused often involves an additional layer of vigilance and urgency to ensure the child’s safety and wellbeing. Child protection services aim to assess and respond to risks and harms that children may face in their environment, always with a focus on what is best for the child’s overall wellbeing. This often involves inter-agency cooperation and a coordinated approach to address the various needs of the child and to ensure their safety.

What is a 'care concern'?

In the context of child protection in South Australia, a ‘care concern’ generally refers to a situation where there are worries or suspicions that a child’s safety, wellbeing, or welfare may be at risk. These concerns can arise from various circumstances, including but not limited to:

  1. Physical Abuse: This can include situations where a child is being physically harmed or there’s a risk of such harm. This might involve hitting, shaking, throwing, poisoning, burning, or otherwise hurting a child.
  2. Emotional Abuse: This refers to ongoing emotional maltreatment or neglect, such as constant criticism, humiliation, or dismissal of a child’s feelings.
  3. Sexual Abuse: This involves forcing or enticing a child to take part in sexual activities, not necessarily involving a high level of violence or even physical contact.
  4. Neglect: This is the ongoing failure to meet a child’s basic physical and emotional needs, such as not providing adequate food, shelter (including exclusion from the home), clothing, or not protecting a child from physical and emotional harm or danger.

If a ‘care concern’ arises, it should be reported to the child protection services, specifically the Department for Child Protection in South Australia. This organization has a mandate to protect children and young people from harm and ensure their wellbeing. Their role is to investigate reports of child abuse and neglect and take necessary steps, which could include applying for child protection orders, providing services to families, or in some cases, arranging alternative care for a child.

It’s crucial to remember that everyone has a role to play in protecting children, and if you have concerns about the safety or wellbeing of a child, you should report it to the relevant authorities. In South Australia, you can make a report to the Child Abuse Report Line (CARL).

Where can Parents in South Australia find support while navigating the child protection system
  1. Department for Child Protection (DCP): The DCP is the primary agency responsible for child protection in South Australia. They have staff who can provide information, support, and guidance to parents involved in the child protection system. Contact the DCP hotline or visit their website for assistance.
  2. Parent Helpline: The Parent Helpline is a confidential phone service that offers support and advice to parents and caregivers. You can call them at 1300 364 100 for assistance, including information on the child protection system and how to navigate it.
  3. Child and Family Focus SA: This organization provides a range of services to support families, including those involved with the child protection system. They offer counselling, support groups, and advocacy services to help parents understand and navigate the system effectively.
  4. Relationships Australia SA: Relationships Australia SA offers counselling and support services for families going through difficult situations, including those involved in the child protection system. They can provide guidance and assistance to parents in understanding their rights and responsibilities.
  5. Legal Aid South Australia: If you require legal advice or representation while dealing with the child protection system, you can contact Legal Aid South Australia. They offer free legal assistance to eligible individuals and can provide guidance on your rights and options.
  6. Parenting SA: Parenting SA is a South Australian government initiative that provides information and resources to support parents and caregivers. They have a website with useful articles, guides, and fact sheets on various parenting topics, including child protection.
  7. Local community organizations: There may be local community organizations or support groups in your area that specifically focus on child protection and family support. These organizations can provide tailored assistance, advice, and resources to parents navigating the child protection system.


Remember, it’s essential to reach out for support and not hesitate to ask for help when dealing with the child protection system. The organizations mentioned above can provide valuable guidance and support during this challenging time.


How can I help a parent navigating the child protection system?

Navigating the child protection system can be a challenging and overwhelming experience for any parent. If you’re looking to help a parent in this situation, here are some steps you can take:

  1. Provide emotional support: Dealing with the child protection system can be highly stressful for parents. Offer a listening ear, provide empathy, and assure them that you are there to support them throughout the process.
  2. Educate yourself: Familiarize yourself with the child protection laws, regulations, and processes in your region. Understanding the system will enable you to better guide and support the parent.
  3. Help gather information: Assist the parent in gathering all the necessary documents and information related to their case. This might include medical records, school reports, statements, and any other relevant documentation.
  4. Encourage professional guidance: Suggest that the parent seek legal advice from an attorney experienced in child protection cases. A lawyer can provide valuable guidance and ensure the parent’s rights are protected.
  5. Attend meetings and hearings: Offer to accompany the parent to meetings with child protection services, court hearings, or any other related appointments. Having a supportive person by their side can provide comfort and reassurance.
  6. Help with documentation: Assist the parent in documenting important details, such as dates, times, and conversations related to the case. This information may be valuable in building their defense or understanding the process.
  7. Connect with support services: Research and provide information about local support services, such as counselling, parenting classes, or support groups. These resources can offer additional assistance and guidance to the parent.
  8. Advocate for the child’s best interests: Ensure the parent understands the importance of prioritizing the child’s well-being throughout the process. Encourage them to actively participate in developing a safety plan and working towards resolving any concerns raised by child protection services.
  9. Maintain confidentiality: It is essential to respect the privacy and confidentiality of the parent and child involved in the child protection case. Avoid discussing sensitive details with others unless explicitly permitted by the parent or required by legal obligations.

Remember that every child protection case is unique, and it’s important to consult with professionals, such as lawyers or social workers, who are familiar with the specific circumstances and legal requirements.

What to do if your Child is placed on a Child Protection Order.

If your child has been placed on a child protection order, it indicates that there are concerns about their safety or well-being. This can be a challenging and emotional situation for both you and your child.

  1. Stay calm and gather information: Understand the reasons for the child protection order. Contact the relevant authorities or social services to get clear information about the concerns and what steps need to be taken.
  2. Cooperate with the authorities: It is essential to cooperate fully with the child protection services. Attend all meetings, interviews, and court hearings as required. Work closely with the social worker assigned to your case and provide them with any information or documentation they request.
  3. Seek legal advice: Consult with a lawyer who specializes in family law or child protection. They can provide guidance on your rights, explain the legal processes involved, and help you navigate through the system. They may also represent you in court if necessary.
  4. Comply with the requirements: Follow any instructions or conditions outlined in the child protection order. This may involve attending counselling sessions, completing parenting programs, or addressing specific concerns related to your child’s safety. Demonstrating your willingness to address the issues can positively impact the outcome.
  5. Maintain communication: Stay in regular contact with your child’s social worker or case worker. Provide updates on your progress in addressing the concerns and ask for guidance or clarification when needed. Keeping an open line of communication shows your commitment and willingness to work towards the best interests of your child.
  6. Build a support network: Reach out to trusted friends, family members, or support groups who can offer emotional support and guidance during this difficult time. They can provide a listening ear, help with childcare, or assist with practical matters as needed.
  7. Make necessary changes: Assess the concerns raised in the child protection order and take steps to address them. This may involve making changes in your living situation, improving parenting skills, seeking counselling, or eliminating any factors that may be harmful to your child.
  8. Follow court procedures: If the child protection order involves court proceedings, ensure you understand and follow all court procedures and deadlines. Attend court hearings and provide any necessary documentation or evidence to support your case.
  9. Focus on your child’s well-being: Keep your child’s best interests at the forefront of your actions. Ensure they feel loved, supported, and safe. Complying with the child protection order and actively addressing the concerns raised can help demonstrate your commitment as a responsible parent.

Remember that each situation is unique, and it is important to consult with professionals who can provide personalized advice based on your specific circumstances.


If you would like to donate to The Reily Foundation you can donate via direct deposit to our bank account.

If you donate $2 or more, Your donation to the Foundation is tax-deductible.


The Reily Foundation host a variety of workshops throughout the year.  

The Showing up for your Kids Workshop Series is designed to help Parents who have had children placed into Guardianship or are at risk of an order to do so. 



The Reily Foundation provides practical solution-focussed support and advocacy for a parent/s whose children have been removed by the State’s child protection department. 

The Reily Foundation help parent/s to identify barriers and how to overcome them so that they are better able to be in a position that facilitates ongoing connection and reunification with their child/children. 

Head Office

The Reily Foundation Incorporated
183 Port Rd
Hindmarsh SA 5007

ABN: 13 783 916 782

South Australian Fundraising Licence: CCP3952


Monday to Friday 9am to 5pm

Call Us

7092 4428

The Reily Foundation

The Reily Foundation acknowledges the Traditional Owners of the country on which we work, the peoples of the Kaurna Nation, and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.

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